Delta holds a series of DEI events and online course
DEI (Diversity, Equality and Inclusion) is an important value, and everyone deserves respect and acceptance regardless of race, gender, sexual orientation, religion, age, etc. By establishing an open-minded and friendly workplace, we can win the battle for talent, gain insight into the real needs of customers, provide comprehensive solutions and enable colleagues to develop innovative capabilities and a sense of belonging.

The Taiwan DEI series event "Breaking the Frame, Courageously Stepping Out" seminar is hosted by Ms. Rose Zou.

Delta holds a series of DEI events to facilitate all kinds of exchange, organized Southeast Asian cultural celebrations for migrant colleagues, and launched Delta GO－an app dedicated to Delta employees that combines all our employee activities throughout the year. Moreover, Delta integrates the DEI concepts and digital technology into employee activities in order to provide a better employee experience.

Colleagues in southeast region express themselves on Women's Day(Left), Mid-Autumn Festival lantern painting activity for migrant workers in Taiwan(Right)

Additionally, Delta HR team provides DEI online courses introducing methods and tools to eliminate unconscious biases, helping colleagues gain a deeper understanding of the nature of unconscious biases, and provides strategies and techniques to identify, respond to, and reduce the impact of biases. Together, we change our mindset and become facilitators for eliminating unconscious biases within the organization, creating an environment where everyone truly feels a sense of belonging and understanding.

Delta launches DEI online courser globally.

Ways to deal with unconscious bias
Unconscious bias refers to prejudices against specific communities which may form outside of one's conscious awareness or unwillingness to acknowledge at that point in time. Biasness is shaped by many factors, and there is no right or wrong in bias or preference itself. The key is on being aware of its impact and finding ways to overcome it

Self-reflection: Understand one's own values and beliefs and be aware of potential unconscious biases. Identify and confront one's biases honestly, refocus and strive to change one’s mindset to make different choices.

Develop empathy and curiosity: The best practice to overcome bias is to examine one’s assumptions. Exposure to anti-stereotypical information reduces bias and fosters positive interpersonal interactions. Actively learn about various cultures and groups and enrich awareness and understanding of diversity. This includes reading books, participating in diversity training, communicating with people from different backgrounds, participating in different communities, and expanding social circles.

Dare to make a difference: In the face of uncertainty or difficulties, be vocal and take proactive steps to address biases. In addition, learn to have the courage to deal with biases, helping people in situations of bias to establish connections with them. When faced with difficult situations, backpedal from the intuitive response and instead refer to standard operating procedures or checklists, consider the environment, or seek advice from others before taking action. In addition, on top of reminding supervisors to lead by example and encouraging colleagues to share successful cases of overcoming bias in departmental meetings, the HR team can also observe the positive changes that colleagues have on the organization after learning DEI knowledge, thereby expanding their influence and shaping organizational culture.