2019
Dec.

48

PEOPLE & PRODUCT

Text by: DRC

Vita Liu/Learning Designer

While I was on an internship during my master's studies, I participated in the initial study carried out by the Education for Enterprise (E4E) team in Delta Research Center (DRC). After that, I joined E4E again with two years of training experience in e-learning and provided my expertise to the production of digital courses, the design of learning tool and the planning of new learning method. E4E team focuses on empowerment in teaching and learning at work and aims to broaden their professional experience and knowledge. The team develops methods and tools that can be used by various departments for internal training and customer service. The development strategy of every method and tool is based on the strengths and features of Delta’s products and services. We are dedicated to becoming the pioneer in the field of smart manufacturing.

There is a wide range of professionals in our team, including front- and back-end engineers, user interface engineers, project managers, UI/UX designers, learning designers and multimedia designers, etc. We may come from different backgrounds, but everyone contributes significantly to each project.


E4E group photo

Currently, E4E is working in three major fields under the topic of “learning and empowerment at work”. In addition, the concepts and technologies created in these fields have been granted patents in many countries.
1. Content Service:Since 2018, we worked with dozens of R&D units in the company to develop their patterns of thinking in teaching literacy and drew up the syllabus and learning map in Industry 4.0. We have also developed more than 20 types of video lessons, gradually establishing the knowledge structure in the realm of smart manufacturing.
2. Academy(web/app):It contains an effective course recommendation mechanism, a visualized interface that suits the trend of fragment-based learning, a content structuring feature, a remark feature that generalizes key points and questions, the online and offline course edit module as well as the test module. It is a prototype of smart learning technology.
3. Phonebooth:The conventional training method in the manufacturing industry adopt hands-on practice. Therefore, we developed a learning stimulation system that includes collaboration, reflective practices, interactive operations activities and gamified learning. Not only does this system learning fun, but also facilitates the progress in learning.



(From left to right) A screenshot of Content Service, the main page of Academy platform, and the demo for phonebooth simulating learning that generalize high-quality courses

All of the technologies and ideas in these fields are developed from the internal demands of the company and were later adopted by external clients after optimization and adaptation. We have received much positive feedback and appraisal. We also worked with other departments of DRC and Integration Lab in Wuhan to develop video and simulation courses for our internal solutions. In addition, since 2018, Delta HR has introduced Academy in all of Delta’s overseas branches. Currently, the external solutions have been adopted by Singapore Nanyang Technological University and the Board of Architects Singapore, and we offered them customized Academy and paid courses as well. Meanwhile, to expand our service scope, we are also collaborating with certification organization TÜV SÜD PSB to launch a series of certified courses.

Personally, I decided to become a teaching and learning practitioner because I am passionate about helping people gain knowledge and acquire new skills. Working on the projects of E4E, we’re able to gain different perspectives on learning from teaching design, learning technology, interactive design and gamification. The main purpose and the greatest pleasure in the job was that I could interact and work with people in different disciplines to create learning tools and methods that actually benefit others.