Delta assists Taiwan High Speed Rail create a new generation passenger information system

Text by: DSBU

The Taiwan High Speed Rail (THSR), Delta Electronics, and the Syscom Group jointly organized the "Meet a New Journey" signing ceremony to announce the revamping of the THSR passenger information system (PIS). As leading partners, Delta and the Syscom Group will jointly implement the THSR’s digital transformation with a new generation of PIS. This project is in line with the government's rail industry localization policy, in which the THSR replaces passenger system hardware and software facilities after 10 years of use. Through information re-engineering, the THSR will gradually introduce technical applications such as internet of things, big data, artificial intelligence, and others. For future needs of high-speed rail operation, such as providing passenger information services or visualized station management, video Integration services and software systems are the most important platforms. Delta's excellent terminal display products and capabilities in integration planning, combined with the expertise of the Syscom Group in system integration and software development, will create innovative and comprehensive application services for Taiwan's high-speed rail and passengers. Participating in a signing ceremony on behalf of the three parties were Mr. Jiang Yaozong, Chairman of THSR, Mr. Yancey Hai, Chairman of Delta, and Mr. Liu Ruilong, general manager of the Syscom Group.

Delta Chairman Yancey Hai (third from left), Senior Director Hua Jianhao of Delta’s Audio-visual Business Group (right), and the management teams of the THSR and the Syscom Group gave a thumbs up, symbolizing the success of the project.

In recent years, Delta's video integration solutions have successfully built integrated applications for baseball stadiums in Taipei, New Taipei, Taoyuan, Kaohsiung and Hualien, as well as integrated applications such as those at Kaohsiung’s E-da Outlet Mall and Exhibition Center for the National Chung-Shan Institute of Science and Technology (NCSIST). In the field of transportation, successful projects included monitoring screens for the operation control center of the Taichung MRT. The Syscom Group’s solid capabilities also completed the development of large-scale systems for transportation applications such as eTag, Taipei Transit Station, UBus and the Taiwan Railway Authority. For the THSR case, Delta is responsible for the hardware and software facilities of the project using low-energy, high-resolution LED large-scale display screens and borderless LCD screens. The capabilities of the Syscom Group include professional software development and system integration that interconnects and aggregates information for the THSR control center providing information for passengers inside the station and on the platform, and others. At the same time, database management, visual management, authorization for certification, system monitoring, and integration and interconnection of core systems are also carried out. The first and second phases of the contract include the halls of the original eight stations (Taipei, Banqiao, Taoyuan, Hsinchu, Taichung, Chiayi, Tainan, Kaohsiung), ticket booths, passenger guidance signs in public spaces, train information boards on the platforms, and more. The improvement of software and hardware specifications, as well as integration of multiple applications, will result in smarter and friendlier passenger services.

Delta's excellent terminal display products and capabilities in integration planning will create innovative and comprehensive application services for Taiwan's high-speed rail and passengers.

Jiang Yaozong, Chairman of THSR, said, "The THSR company cooperates with the government to assist the rail industry and develop policies for encouraging local technological capabilities through active partnership with outstanding domestic manufacturers. We are very grateful for the cooperation of the three parties. We believe that the combination of innovative offerings in hardware and software from Delta and the Syscom Group will create a more advanced and diversified information system for high speed rail passengers, combining new technologies such as AI, Internet of Things, and big data. In the future, THSR will continue to provide passengers all-round travel information through utilization of innovative technological applications. We are providing thoughtful services to deepen our connection with passengers.  By creating better services, THSR aspires to become a platform for leading progress and creating a better life."

Mr. Yancey Hai, Chairman of Delta, said, "We thank the THSR for your recognition of Delta. In addition to our core capabilities in power and energy management solutions, we have worked on integrated audio-visual solutions for a long time. Besides gaining leadership in the industry by being the first to introduce a 25,000 high-lumen projector with a resolution of up to 8K, our integrated solutions for various large-size displays are also widely used for traffic and security monitoring, large-scale exhibitions, sports venues and other areas at home and abroad. Along with Delta’s highly regarded power management systems, our audio-visual equipment also features environmental friendliness and energy efficiency. Our many success stories at home and abroad are sufficient to confirm why Delta has been selected as one of Taiwan's top 20 international brands for eight consecutive years and why its brand value has been improving year by year. "

Taking advantage of Taiwan's top world position in IT manufacturing, Delta has been long committed to innovative R&D and continued care. Along with the core competence of the Syscom Group's excellence in innovation, Delta incorporates the 4T spirit of the THSR in transportation professionalism, technological innovation, Taiwan's deep local roots, and continuous care. With the new generation passenger information system that creates supply from demand, manufacturers are willing to invest in core rail industry systems. This means greater R&D capabilities for the core systems of the rail industry, making it possible for subsequent joint exports overseas of achievements and creating a win-win situation for all.